DISPATCH AND DELIVERY POLICY
DISPATCH AND DELIVERY
The platform will undertake to process the dispatch from 30 minutes to 7 working days from the time of placing the Order by the User. All dispatch and delivery shall be undertaken by the Company and or in certain dispatch, the Company may assign Third Party Logistical partners to undertake the dispatch. All orders shall be delivered within 30 minutes to 7 days from the time and date of dispatch.
- Package delivery timings shall be between 9:00 am – 11:00 pm.
- Deliveries shall be undertaken on all working days unless and until there is any specific restriction placed by the government or due to any Force Majeure events.
- The delivery person will contact the customer on call, email or SMS before arrival.
Cash on Delivery and Delivery Charges
The Firm does not permit the users to avail Cash on Delivery feature as well for the purchases made through the platform.
- All Standard Delivery within the Bangalore Corporation Limits shall be chargeable for delivery.
- All Express Delivery within the Bangalore Corporation Limits shall be chargeable at according to the rates mentioned on the Website and Application.
- All other deliveries beyond the Bangalore Corporation Limits shall be chargeable for delivery accordingly.
All orders shall be deemed to be completed upon the Delivery person delivering the order to the Customer.
However, the Users may return and refuse to accept the delivery of any product if the same is either damaged or incorrectly packed by the Company at the time of delivery and the Delivery personnel shall undertake to receive the returned product.